Privacy Policy

    Last updated: 06/30/2026

    Introduction

    Blackwell’s Private Investigative Service respects the privacy of website visitors, clients, prospective clients, attorneys, and business partners. This Privacy Policy explains how information may be collected, used, stored, shared, and protected when you interact with our website, contact us, or engage our services.

    Information We Collect

    We may collect information you voluntarily provide, including:

    • Name
    • Email address
    • Phone number
    • Information submitted through contact forms
    • Information shared during consultations
    • Phone, email, or SMS communications
    • Case-related details, documents, photos, records, dates, locations, or other information needed to evaluate or provide requested services
    • Attorney, representative, or business contact information, when applicable
    • Website analytics information
    • Device, browser, and IP address information

    You choose what information you provide through forms, consultations, and communications.

    How We Use Information

    The information we collect may be used to:

    • Respond to inquiries
    • Schedule consultations
    • Evaluate whether we can assist with a matter
    • Provide requested investigative services
    • Communicate regarding active investigations
    • Prepare reports or case-related documentation
    • Coordinate with attorneys or authorized representatives when requested
    • Improve website performance
    • Comply with legal obligations
    • Maintain business and case records

    Your information is used only for legitimate business, service, legal, and operational purposes.

    Confidentiality

    Confidentiality is fundamental to the services we provide. Information shared with Blackwell’s Private Investigative Service is handled with care, discretion, and reasonable safeguards.

    Case-related information is handled confidentially, except when disclosure is authorized by the client, necessary to provide requested services, shared with an authorized representative, or required by law, subpoena, court order, or other legal process.

    Cookies & Analytics

    Our website may use cookies and analytics services to improve website performance, understand visitor activity, and enhance user experience. You may choose to disable cookies through your browser settings.

    Third-Party Services

    We may use trusted third-party providers for website hosting, analytics, form processing, scheduling, communication platforms, and other business operations. Only the information reasonably necessary for those providers to perform their services is shared.

    SMS Privacy Policy

    By providing a mobile phone number, users consent to receive text messages regarding:

    • Appointment scheduling
    • Appointment reminders
    • Consultation follow-up
    • Investigation updates
    • Customer service communications
    • Requested information

    Blackwell’s Private Investigative Service does not send promotional or marketing text messages. Message frequency varies. Message and data rates may apply.

    Users may opt out at any time by replying STOP. Users may request assistance by replying HELP or by contacting the office directly.

    SMS consent, mobile phone numbers, and SMS-related information are not sold or shared with third parties or affiliates for marketing purposes.

    Information Sharing

    Blackwell’s Private Investigative Service does not sell personal information, client information, case information, or SMS consent data.

    Information may only be disclosed:

    • When required by law, subpoena, court order, or legal process
    • With client authorization
    • To attorneys, representatives, or parties authorized by the client
    • To licensed investigators or support personnel assisting with a requested service
    • To trusted service providers supporting business operations
    • When reasonably necessary to provide requested services

    Personal information is never sold.

    Data Security

    We use reasonable administrative, technical, and physical safeguards to help protect information from unauthorized access, disclosure, loss, or misuse. However, no method of electronic transmission or storage is completely secure.

    If a security incident occurs involving personal information, Blackwell’s Private Investigative Service will review the matter and take appropriate steps consistent with applicable law.

    Data Retention

    Information is retained only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, maintain business or case records, and support legitimate operational needs.

    Your Rights

    You may contact Blackwell’s Private Investigative Service to request access to your personal information, request corrections, request deletion where legally permitted, or ask questions regarding our privacy practices.

    Some requests may be limited when information must be retained for legal, security, investigative, billing, dispute resolution, or business record purposes.

    Children’s Privacy

    Our website is not intended for children under 13, and we do not knowingly collect personal information directly from children through the website.

    In child custody or family-related matters, information involving minors may be provided by a parent, guardian, attorney, or authorized party as part of requested investigative services.

    Changes to this Privacy Policy

    This Privacy Policy may be updated periodically. The Effective Date will be revised whenever changes are made.

    Contact Information

    If you have any questions regarding this Privacy Policy, please contact Blackwell’s Private Investigative Service: